Common Terms
Basic Information
- Transportation fees to the venue and accommodation fees are to be borne by the attendant.
- The event may be cancelled, postponed, or have its contents and location changed subject to various circumstances such as weather conditions.
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The venue has been reserved for this event, and independent events by attendants are prohibited (including interviews). Please also understand that we are requested by the venue to make sure that areas around the venue and the pathways towards stations are not blocked. We kindly ask for your cooperation.
*Regarding coverage of the event, certain registered news/interview media are exempt.
- To avoid accidents and confusion, and to ensure smooth entrance for all people, please follow the instructions from the staff. If you do not follow staff instructions or the rules, you may be refused entry to the venue or the event may be cancelled. The ticket is non-refundable in this case.
- To avoid confusion and incidents, please do not hold any fan events relating to "Magical Mirai 2026" and Piapro characters including "Hatsune Miku" on the same day and venue of the event. (Including gatherings and events)
- Please refrain from making inquiries to the event facility.
- The contents of the "Important Notices" are the rules for this event. Regarding actions not mentioned, if the actions will cause trouble to other participants or if the event staff finds the actions inappropriate, you may be approached by the staff. We ask for your cooperation.
- Please confirm the Hatsune Miku "Magical Mirai 2026" Official Website before arriving at the venue.
https://magicalmirai.com/2026/index_en.html
Regarding Tickets
- Please note that we do not grant refunds for any personal reasons. We may refund in the case of cancellation, postponement, or change of the event content due to unforeseen circumstances (such as weather).
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Please refer to the information on concert ticket "identity verification" procedures below.
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Please refer to the information on "ticket issuing/event entry" below.
Wheelchair Access(LIVE SHOW)
HAMAMATSU venue
The wheelchair seating for this event differs from the locations indicated on the ACT CITY Hamamatsu Main Hall seating chart.
If you plan to attend using a wheelchair, please contact the address below before purchasing tickets to confirm arrangements regarding wheelchair seating.
We ask that you keep this in mind when applying to purchase tickets.
SUNDAY FOLK PROMOTION(SHIZUOKA)
054-284-9999(Monday-Saturday12:00-18:00)
SUNDAY FOLK PROMOTION Official Website
OSAKA venue, TOKYO venue
Attendees in wheelchairs will be guided to wheelchair spaces. Anybody who is accompanying must have their own tickets.
Due to viewing space restrictions, upon purchase of your ticket please contact below at least one week prior to the show.
OSAKA venue:
YUMEBANCHI(OSAKA)
06-6341-3525(Weekdays: 12:00-17:00/ Weekends are not available)
*There might be a possibility of closing the customer support earlier
TOKYO venue:
SOGO TOKYO
03-3405-9999(Monday-Saturday 12:00-13:00/ 16:00-19:00, *Excluding Sundays and public holidays)
*Please refrain from making inquiries to the venue.