Common Terms
Basic Information
- Entry into the live show requires a "live show ticket," and entry into the exhibition requires an "exhibition ticket." A "live show ticket" does not grant entry to the exhibition, and an "exhibition ticket" does not grant entry into the live concert.
- Transportation fees to the venue and accommodation fees are to be borne by the attendant.
- The event may be cancelled, postponed, or have its contents and location changed subject to various circumstances such as weather conditions.
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The venue has been reserved for this event, and independent events by attendants are prohibited (including interviews). Please also understand that we are requested by the venue to make sure that areas around the venue and the pathways towards stations are not blocked. We kindly ask for your cooperation.
*Regarding coverage of the event, certain registered news/interview media are exempt.
- To avoid accidents and confusion, and to ensure smooth entrance for all people, please follow the instructions from the staff. If you do not follow staff instructions or the rules, you may be refused entry to the venue or the event may be cancelled. The ticket is non-refundable in this case.
- Please do not run inside or outside of the venue. When you line up or enter/exit, please walk in order.
- Please do not cut in line or secure a spot in line by leaving your luggage. Meeting up with a friend or acquaintance already in line is prohibited. When you are leaving for using the bathroom or due to indisposition, make sure to inform people around you.
- Please do not leave small children unattended. Announcements for individual calls cannot be made at the venue.
- If you are feeling sick (have symptoms of a possible infectious disease), please consult with a medical institution before visiting the venue.
- Please pay attention to your health condition, and if you feel sick, please inform the nearest staff member as soon as possible.
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Please handle your personal belongings and valuable items at your own responsibility.
*Please note that coin lockers at the venue and in its vicinity are limited in number.
- In the event that one of your belongings has been stolen or lost, or if you suffer an injury or are feeling sick, please inform the nearest staff member as soon as possible.
- If you find any lost items, please bring it to the Information Desk at the venue.
- Do not run or use your smartphone while walking in the venue to avoid unexpected accidents.
- Do not bring large luggage that could inconvenience other people.
- Walking with items such as balloons that float overhead or while holding items above your head is prohibited at the venue, as this can obstruct the view of other guests and/or can cause accidents.
- Food/beverage consumption and smoking are allowed only in designated areas. Alcoholic beverages are not allowed in the venue. Please do not come to the venue after consuming alcohol. Consumption of beverages for hydration is allowed.
- For smoking areas, please check the official website of the venue.
- Do not sit-down for long periods of time, or lay down inside the venue.
- Please do not occupy spaces or spread belongings at the venue for extended periods of time.
- Please be cautious about the questionnaires and soliciting outside of the venue, as those are unofficial.
- Please do not buy official/unofficial merchandise being sold outside of the venue unofficially.
- Do not take home exhibition and advertising materials.
- Please refrain from bringing raw leeks to the venue.
- Please refrain from bringing gifts for performers as they cannot be accepted by the organizers or venue staff, regardless of who they are from (including corporations and personal gifts).
- Regardless of individuals/corporations, sales and scouting activities towards participating corporations, performers and related individuals are prohibited.
- There will be photo shootings, video recordings, and media interviews at each venue. Please understand that there is a possibility that you may be visible in a media-published photo or video.
- We are not responsible for any disputes amongst visitors. In such cases, please consult between each participant.
- The event may be cancelled, postponed, or have its contents and location changed subject to various circumstances such as weather conditions.
- Reproduction, diversion, distribution of images/videos from this website is prohibited.
- To avoid confusion and incidents, please do not hold any fan events relating to "Magical Mirai 2026" and Piapro characters including "Hatsune Miku" on the same day and venue of the event. (Including gatherings and events)
- Please refrain from making inquiries to the event facility.
- The contents of the "Important Notices" are the rules for this event. Regarding actions not mentioned, if the actions will cause trouble to other participants or if the event staff finds the actions inappropriate, you may be approached by the staff. We ask for your cooperation.
- Please confirm the Hatsune Miku "Magical Mirai 2026" Official Website before arriving at the venue.
https://magicalmirai.com/2026/index_en.html
Regarding Tickets
- Please note that we do not grant refunds for any personal reasons. We may refund in the case of cancellation, postponement, or change of the event content due to unforeseen circumstances (such as weather).
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Please refer to the information on concert ticket "identity verification" procedures below.
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Please refer to the information on "ticket issuing/event entry" below.
- Ticket is valid only for the individual whose name appears on the ticket. Using a ticket issued in someone else's name is not allowed.
Wheelchair Access(LIVE SHOW)
HAMAMATSU venue
The wheelchair seating for this event differs from the locations indicated on the ACT CITY Hamamatsu Main Hall seating chart.
If you plan to attend using a wheelchair, please contact the address below before purchasing tickets to confirm arrangements regarding wheelchair seating.
We ask that you keep this in mind when applying to purchase tickets.
SUNDAY FOLK PROMOTION(SHIZUOKA)
054-284-9999(Monday-Saturday12:00-18:00)
SUNDAY FOLK PROMOTION Official Website
OSAKA venue, TOKYO venue
Attendees in wheelchairs will be guided to wheelchair spaces. Anybody who is accompanying must have their own tickets.
Due to viewing space restrictions, upon purchase of your ticket please contact below at least one week prior to the show.
OSAKA venue:
YUMEBANCHI(OSAKA)
06-6341-3525(Weekdays: 12:00-17:00/ Weekends are not available)
*There might be a possibility of closing the customer support earlier
TOKYO venue:
SOGO TOKYO
03-3405-9999(Monday-Saturday 12:00-13:00/ 16:00-19:00, *Excluding Sundays and public holidays)
*Please refrain from making inquiries to the venue.